Privacy Policy

Effective Date: 1st April 2025

At Kliks Store – Community Store, your privacy matters to us. We are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws in India.

1. Data Controller

Kliks Store – Community Store is the data controller responsible for processing your personal data.

2. Information We Collect

We collect the following types of information:

• Identity and Contact Data: name, email, phone number, delivery address

• Account Data: username, password, or other authentication data

• Order Data: details about your orders and preferences

• Community Verification Data: information to confirm your community membership

• Technical Data: IP address, device information, browser type (via cookies or analytics tools)

3. Legal Basis for Processing

Under the GDPR, we process your personal data based on:

• Contractual necessity: to process your orders and deliver services

• Legitimate interests: to improve our store and services while respecting your rights

• Consent: for marketing communications, when you provide explicit consent

• Legal obligations: to comply with applicable laws

4. How We Use Your Data

We use your information to:

• Process and deliver your orders

• Manage your account and verify community membership

• Communicate updates, promotions, and important notices

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

5. Data Sharing and Transfers

We may share your data with:

• Delivery partners and logistics providers

• Payment processors to process transactions securely

• Service providers (e.g., IT support, cloud hosting) under strict confidentiality agreements

We do not sell your data to third parties. If we transfer data outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g., standard contractual clauses).

6. Your GDPR Rights

Under the GDPR, you have the right to:

• Access your data

• Rectify inaccurate or incomplete data

• Erase your data (right to be forgotten)

• Restrict or object to processing

• Data portability (receive a copy of your data in a usable format)

• Withdraw consent at any time (if processing is based on consent)

• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us at the details below.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Enhance your shopping experience

• Remember your login or preferences

• Collect aggregated analytics (non-personal)

You can manage cookies through your browser settings.

8. Data Retention

We keep your data only as long as necessary to fulfill our purposes, or as required by law (e.g., for tax or accounting reasons).

9. Data Security

We use appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We’ll inform you of material changes via email or a notice on our site.

11. Contact Us

If you have any questions about this Privacy Policy, or to exercise your GDPR rights, please contact:

Kliks Store – Community Store
Email:  support@kliks.in